How can we help?

At ALD FOODS, your satisfaction matters. Explore common questions below or reach out directly via email or WhatsApp.

Help with placing orders, tracking shipments, and delivery timelines.

Learn about our hygiene process, sourcing, and food safety standards.

Guidance on returns, refunds, and damaged or incorrect items.

Have other questions? Our team is always ready to assist.

Frequently Asked Questions

How do I place an order?+

Browse our products, select your preferred size, and add them to your cart. Then proceed to checkout to complete your order securely.

Do you deliver nationwide?+

Yes! ALD FOODS delivers across Nigeria. Shipping fees and delivery timelines are displayed clearly at checkout.

Are your products hygienically processed?+

Absolutely. Every batch is carefully handpicked, cleaned, and processed under strict hygiene standards to guarantee quality.

Can I return a product?+

Returns are accepted for damaged or incorrect items within 48 hours of delivery. Kindly contact us immediately for assistance.

How can I contact ALD FOODS?+

You can reach us via email or WhatsApp. Our support team typically responds within 24 hours on business days.

Our support team is always happy to help. Reach out and we’ll get back to you as quickly as possible.